Shipping Policy
1. Shipping Service
All Aveline Carry products are prepared with care before leaving our facility. Each handbag is checked, securely packaged and arranged for delivery to ensure it arrives in excellent condition.
We provide free standard shipping on all orders. There are no additional shipping charges added during checkout.
2. Order Processing Time
After your order has been successfully confirmed, our team will prepare your item carefully before dispatch.
- Order preparation usually takes 1–3 business days.
- During busy periods, preparation may require up to 5 business days.
Once your order has been prepared, you will receive confirmation that it has moved to the delivery stage.
3. Delivery Time
Delivery times may vary depending on order volume and delivery conditions.
- Standard delivery usually arrives within 3–7 business days after dispatch.
- Some orders may arrive earlier depending on the delivery process.
Please ensure your delivery details are accurate when placing an order. This helps us avoid unnecessary delays and ensures your handbag reaches you smoothly.
4. Order Tracking
Where tracking information is available, details will be provided after your order has been dispatched.
You can use the tracking information to follow your order progress until delivery.
5. Returns and Exchanges
We want you to feel confident with your purchase. If you need to return or exchange an item, please contact our support team before sending anything back.
- The first approved return or exchange request includes free return shipping.
- Any further return or exchange requests may be reviewed individually depending on the circumstances.
Items should be returned in their original condition with all included packaging where applicable.
6. Delivery Issues
If your order arrives damaged or there is an issue with your delivery, please contact us as soon as possible.
Providing order details and relevant information helps us review the situation and provide suitable assistance.