Terms & Conditions

Welcome to Aveline Carry. These terms explain how our website operates, how orders are handled and the responsibilities of both customers and our business. By using our website, you agree to follow these conditions.

1. Website Use

Our website provides information about Aveline Carry products, collections and online shopping services.

You agree to use this website responsibly and only for lawful purposes.

We may update website content, product information or services when necessary to improve customer experience.

2. Product Information

We carefully prepare product descriptions, images and details to represent our handbags as accurately as possible.

  • Colours may appear slightly different depending on your screen settings.
  • Natural variations may occur between materials due to the characteristics of leather and alternative materials.
  • Product availability may change depending on stock levels.

3. Orders and Confirmation

When you place an order through our website, you are making a request to purchase the selected products.

  • Orders are reviewed before final confirmation.
  • We may contact you if additional information is required to complete your order.
  • Order details should be checked carefully before submission.

4. Pricing and Payments

All product prices displayed on our website are shown clearly before completing your purchase.

We reserve the right to correct pricing errors or update product prices when necessary.

Any changes will not affect confirmed orders unless required by applicable regulations.

5. Shipping

Orders are prepared and dispatched according to our Shipping Policy.

  • Preparation usually takes 1–3 business days.
  • Standard delivery usually arrives within 3–7 business days after dispatch.

Delivery times may vary due to circumstances outside our reasonable control.

6. Returns and Exchanges

Returns and exchanges are handled according to our Return & Exchange Policy.

  • Return requests must normally be submitted within 30 days after receiving an order.
  • Products must meet the required condition standards for approval.

7. Customer Responsibilities

Customers are responsible for providing accurate information when placing an order.

  • Delivery details should be checked carefully before confirming an order.
  • Customers should take reasonable care of products after receiving them.
  • Account information should be kept accurate where applicable.

8. Intellectual Property

All website content, including text, images, designs and branding elements, belongs to Aveline Carry or is used with appropriate permission.

Content from this website should not be copied, reproduced or used without approval.

9. Liability Limitations

We take reasonable care to provide accurate information and reliable services.

Aveline Carry is not responsible for issues caused by circumstances beyond our reasonable control, including delays, incorrect information provided by customers or improper product use.

10. Policy Updates

These Terms & Conditions may be updated when necessary to reflect changes to our services or business operations.

Any updated version becomes effective immediately after being published on this website.

11. Contact Information

DARKROOM DOOR LIMITED Company Number: 13547163 37 Meiros Way, Pulborough, West Sussex, United Kingdom, RH20 3QB Email: help@avelinecarry.uk Phone: 01798 823641